Frequently Asked Questions
🧡 Are you taking new patients?
Yes — on a limited basis, utilizing a wait list process.
As a small, relationship-driven practice, we open new patient spots gradually so every person receives unrushed, high-quality care.
To begin, please complete our New Patient Request Form.
Once submitted, we will:
📄 Review your information and reason for care
✔️ Verify insurance (if using)
📝 Place you on the Wait List
When space allows we will contact you to schedule
When an opening becomes available, we will reach out directly.
Please note:
Availability varies based on patient load
Requesting does not guarantee immediate appointments
Seasonal Medicare patients are welcome
Self-pay + Membership patients follow the same process
We truly appreciate your patience as we make room for you in the Serendipity family.
💳 Do you accept insurance?
YES! We accept Medicare and most commercial insurance plans.
For full details, please visit our Insurance Page.
We also offer:
✨ Wellness Memberships
💵 Self-Pay rates
for those out-of-network or preferring an alternative to insurance.
Contact us anytime with questions — we’re happy to help.
🌴 Do I have to be a permanent Florida resident?
Nope!
We happily see seasonal residents and tourists.
We also welcome seasonal Medicare patients for primary care needs. Establishing care here in addition to your home provider is common — and covered by Medicare.
👶👵 What ages do you see?
Everyone!
We care for all ages — from newborns to seniors.
🛡️ Do you see unvaccinated or vaccine-delayed patients?
Yes.
Serendipity is a judgment-free, safe space for all families and individuals.
🌿 Are you holistic only?
We blend functional + holistic medicine with western medicine when appropriate.
Our approach is truly east-meets-west, focused on the whole human.
💚 What is a Wellness Membership?
Our Wellness Membership is a monthly program that offers After-Hours virtual response and direct texting access to your provider — like Netflix or Prime, but for health and wellness.
Your membership includes:
🏥 Unlimited in-person visits
💻 Unlimited telehealth visits
📲 Direct messaging
🧪 Access to labs/imaging (cash rate or insurance — your choice)
🤝 Ongoing support + continuity
Perfect for patients who want flexible, connected, relationship-driven care.
🚫 What is NOT included in the Wellness Membership?
Membership does not include:
Hospital care
Surgeries
OB care
Cancer care
End-stage organ failure care
Fractures or laceration repair
Chronic pain management
Specialty care
Some mental health conditions require management by a psychiatrist, including:
Bipolar disorder
Suicidal behavior
Addiction/alcoholism
ADD/ADHD
We will always help coordinate referrals when needed.